Certificate II in Security Operations / Crowd Control

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Qualification Outcome


  • CPP20212 Certificate II in Security Operations

Please note: (CPP20212 Certificate II in Security Operations) is endorsed by the Queensland Office of Fair Trading as meeting the training requirements to become a licensed Security Officer (Unarmed) and Crowd Controller. It is relevant to anyone wishing to become an Asset Protection Officer, Security Officer, Crowd Controller and/or Static Guard.


Why Study With Us?

Elite Venue Operations in partnership with RAM Training Services offer the highest quality training by experts in their industry and all our students get free access to a range of features such as our Student Portal which includes a job board, interview tips, resume, cover letter templates and more!

Elite Venue Operations offer the following delivery methods:


  • 5-day face-to-face course, monthly out of Clontarf - North Brisbane
  • 5-night course with some take-home homework
  • 4-day distance-learning course, completing the theory from home & attending 2 days in class for the practical


All course days are fairly flexible, so please let us know what you require.

Core Units


  • CPPSEC2001A Communicate effectively in the security industry
  • CPPSEC2002A Follow workplace safety procedures in the security industry
  • CPPSEC2003B Work effectively in the security industry
  • CPPSEC2004B Respond to security risk situation
  • CPPSEC2005A Work as part of a security team
  • CPPSEC2006B Provide security services to clients
  • CPPSEC2011B Control exits to and exits from premises
  • CPPSEC2012A Monitor and control individual and crowd behaviour
  • CPPSEC2014A Operate basic security equipment
  • CPPSEC2015A Patrol premises
  • HLTAID003 Provide first aid



  • CPPSEC3002A Manage conflict through negotiation
  • CPPSEC3003A Determine response to security risk situation
  • CPPSEC3007A Maintain security of environment
  • CPPSEC3013A Control persons using empty hand techniques



Who Should Do This Course?

If you’re searching for a change in career path, a second job, or maybe some part time work that fits in around your university schedule – security could be the perfect job for you!

On successful completion of the course, providing you are aged 18 years or older at the time of applying, you are eligible to apply for your Security Officer (unarmed) Licence for general security work such as shopping centres, and patrol, and Crowd Control for working in licensed venues such as nightclubs and bars, and/or events.

Key Points

For application to obtain your security licence you must contact the Office of Fair Trading and submit your application with the certificates achieved with RAM Training Services. The Office of Fair Trading will charge you an additional amount for your license (approx $475.80 for a 1 year multi-function licence), and will conduct a criminal history check and fingerprinting prior to approving your application. This process can take anywhere between 2 and 6 weeks.


5-day Face to Face Course


  • Pay up front: $700

5-night Course (with some homework)


  • Pay up front: $700


4-day Blended Delivery Course


  • Pay up front: $550

All courses include First Aid/CPR training.

NOTE: If you eligible for the Certificate 3 Guarantee government funding, you may be able to complete the Certificate III in Security Operations, that covers all of the units required for an Unarmed & Crowd licence but at a Certificate III level. Eligibility & conditions apply – see our Cert III page for details.




Please note, to be eligible to enrol in the Certificate II Security Operations course, it is recommended that you have completed a minimum of Year 10 or equivalent level of English reading and writing.

Course Dates


Monday 19th - Friday 23rd

Monday 26th - Friday 30th

Blended Delivery

Please Note: We are not currently taking enrolements for this course.


Monday 3rd - Friday 7th

Monday 10th - Friday 14th

Monday 17th - Friday 21st

Blended Delivery

Please Note: We are not currently taking enrolements for this course.


Monday 7th - Friday 11th

Monday 14th - Friday 18th

Monday 21st - Friday 25th

Monday 28th - Friday 1st February

Blended Delivery

Please Note: We are not currently taking enrolements for this course.


Night Courses available on request. Please email: This email address is being protected from spambots. You need JavaScript enabled to view it.